What we measure
Eligible visits, customer conversations, captured requests, human handoffs, unanswered questions, and reviewed answer quality. Sales pilots also track first-human-response time. Sales, service, and booking outcomes are counted only when a person or a connected system confirms them.
Best initial fit
Any company — selling to consumers, to businesses, or both — that gets the same questions again and again, has enough conversations to watch, can approve the source material, and has a person who owns the next step. The best place to start is one narrow, repeated customer job — not a particular industry.
Is the pilot paid?
Yes — the guided pilot is a paid engagement. We propose scope and price after reviewing fit. Prefer to start on your own? Every plan includes the same measurement.
We don't promise an uplift number — no one honestly can before seeing your real traffic. We promise the full count instead: every question, grounded answer, captured request, handoff, and response time, next to your baseline. You judge the lift.