Meaningful updates to the product, platform, and the way it runs.
Infrastructure and sub-processor update
Production has run on Google Cloud in Seoul since September 14, 2026, and the sub-processor list on the security page now names every provider in use. Some of these were already in use when this notice was posted.
The home server and the Railway and Neon standbys no longer serve traffic; a pre-cutover copy is kept only for rollback
Added: SaaS Pro (analytics, masked session replay and heatmaps after consent, error tracking), Upstash (rate limiting), Deepgram (speech-to-text on some voice routes)
Email is delivered through Google Workspace; Mailjet is a standby for rollback only
Every plan chats in all four languages
Chat languages are no longer limited by plan. Plans now differ in the languages your agent speaks aloud.
Voice: Launch speaks the default language, Operate two, Scale every supported language
A voice message answered in a language voice can't speak comes back as text
Multilingual voice messages are transcribed in the right language
Template gallery removed
The public look gallery is gone. Website generation is not a product right now.
Old /templates links now go to the homepage
Leftover published demo pages still render with their existing looks
New agents still go live as an embed on the site you already have
Embed-first agents. Custom domains retired.
New agents go live on the website you already have. Hosted marketing pages and custom domains are no longer a product.
Approve enables the widget on your existing site — nothing new to host
Custom domains removed; leftover hostnames are cleanup-only
Already-published demo pages still render; new agents do not get one
Card-free 7-day trial on Launch and Operate
Start Launch or Operate with the full monthly credit allowance and no card. The agent pauses on day 7 unless you subscribe.
No permanent free tier; Scale still bills from day one
Unused monthly credits roll over one more cycle
The agent pauses at the credit limit instead of surprising you with a bill
Canonical production voice
Voice notes ship on every plan. Live calls — the same orb you see in the product — are included on Operate and Scale.
Deepgram speech-to-text and ElevenLabs text-to-speech
Consent-gated voice cloning on eligible plans
Live-call time is reserved up front; unused minutes are not refunded
Search and sharing foundations
A platform-wide SEO pass made every important public surface easier to discover, understand, and share.
New social cards, favicon set, app icons, and web manifest
Expanded sitemaps, RSS, IndexNow, and AI-crawler policy
Use cases, comparisons, integrations, and blog surfaces
Home-server primary with safe failover
Make Agent Fast now serves production traffic from its home primary while keeping a read-only Railway standby ready.
Cloudflare Tunnel ingress and health-based routing
Immutable releases with atomic rollback
Read-only standby protection for every mutation
Four-language agents and an owner inbox
Agents can speak English, Korean, Uzbek, or Russian, while conversations, leads, bookings, and alerts land in one owner workspace.
