Integration

A link from LINE to your customer agent

Native replies inside LINE are not available yet. What works today is an honest bridge: add the page where your embed already lives to a LINE Official Account rich menu or profile link, so visitors open the grounded text-and-voice agent in one tap without pretending a LINE chat connector exists.

Set it up in three steps

  1. 1

    Embed the agent on your existing website and copy that page URL

  2. 2

    Add that URL to your LINE Official Account profile or rich-menu action

  3. 3

    Test the handoff on mobile; visitors can then ask by text or voice on your site

Read the docsBuild a customer agent