Make Agent Fast vs Wati
Wati is a WhatsApp-first team inbox for broadcasts and campaigns, with Astra, an AI agent sold as a separate add-on, and WhatsApp message fees on top. Make Agent Fast is a grounded agent for your website and several messengers, WhatsApp included, on one monthly plan.
AI customer agents compared| Feature | Make Agent Fast | Wati |
|---|---|---|
| AI agent built in | Grounded text agent built in; live voice requires an eligible plan and configured providers | Astra AI agents answer from uploaded training data and qualify leads; metered in creditsChecked |
| Live voice calls | Live voice calls in the website widget (in the browser, not a phone line) from Operate at $35/mo, 30 min/mo included | Astra voice agent answers calls on WhatsApp and the web; WhatsApp voice is in limited betaChecked |
| Languages | English, Korean, Uzbek and Russian for both the dashboard and the agent's speech on every plan; voice in the default language on Launch, every supported language on Scale | 30+ languages for voice; no count given for textChecked |
| Messaging channels | Embed on the site you already have, on every plan; Telegram, WhatsApp, Messenger, Instagram, Discord, KakaoTalk from Operate | WhatsApp messages and calling, Facebook, Instagram, TikTok and a web widget in one inboxChecked |
| Pricing to start | 7-day card-free trial on Launch and Operate, then from $15/mo ($12/mo billed annually); Scale bills immediately | No free plan, 7-day trial; Growth from $59/mo billed annually in the US ($69 monthly), prices vary by country; WhatsApp message fees extra; Astra AI from $99/moChecked |
| Handoff to a person | Questions outside approved knowledge go to a person: an email with the reason, and an inbox where you reply | Transfers to a human in the Wati team inboxChecked |
Public product information verified on . Prices and capabilities can change; confirm them with the provider before buying.
Official sources
An honest take
Choose Wati when WhatsApp is your main channel and you run broadcasts, click-to-WhatsApp ads or abandoned-cart messages with a team sharing several numbers. Choose Make Agent Fast when your website is where customers ask first and you want one agent there and on WhatsApp, Telegram, Instagram and more, without a separate AI add-on.